In The News

 

Stratus Video on ABC 7

 

April 8, 2014


Screen Shot 2014-04-09 at 1.08.05 PMRemote video interpretation services available at two Lancaster County Hospitals: Business Buzz

April 4, 2014

Patients at two Lancaster County hospitals will now have 24-hour access to interpretation services.

Lancaster Regional Medical Center andHeart of Lancaster Regional Medical Center now have remote video interpretation available. Hospital employees can now place a video call via computer, tablet or smartphone to a medically certified interpreter in a variety of languages 24-hours a day. The service which is provided by Stratus Video Interpreting is HIPAA compliant and the connection takes less than 30 seconds. The hospitals have access to 170 different languages.

Lancaster Regional Medical Center said in a statement that this service is better than waiting for an agency interpreter to arrive at the hospital or relying on a phone interpreter where non-verbal communication cues are lost. The service also allows interpreters to be available immediately as opposed for waiting for an interpreter to finish with another patient. The hospital says that the service will raise the quality of medical care for non-English speaking patients.

Heart of Lancaster Regional Medical Center in Lititz is a 148-bed hospital. Lancaster Regional Medical Center on College Ave. in Lancaster is a 214 bed hospital. The hospitals are owned by Community Health Systems, headquartered in Franklin, TN. Community Health Systems also owns Carlisle Regional Medical Center and Memorial Hospital in Spring Garden Twp.

 

February 13, 2014


 

Screen Shot 2014-04-18 at 9.33.14 AM
New Interpreting System Ups Patient Communication

February 13, 2014

Saline Memorial Hospital is the first hospital in the state to use video remote interpretation to enhance communication for patients.

By using the Stratus Video App on an iPad, SMH now can connect patients to interpretation services 24 hours a day, seven days a week.

“In a hospital setting, we know that good communication is essential to quality patient care,” said Bob Trautman, chief executive officer of the hospital.

“This includes all aspects of communication with the patient, from explaining symptoms and potential treatments to relaying medication allergies, details of needed procedures and instructions for follow-up care. This new technology helps us do just that.”

Stratus Video reportedly is simple to use. Health-care providers must simply log in, select the language they need and then wait a maximum of 30 seconds to be connected with an interpreter. Stratus Interpreters reportedly are experienced, medically certified and professional. The network itself is encrypted and redundant, protecting patient safety.

“We in the case management department are very excited about having partnered with Stratus for our interpreter needs,” said Rhonda Lock, director of case management.

“This will allow us to have faster communication for our deaf patients,” she said “Previously, we would need to schedule those at least 24 hours in advance, and if unable to do that, we would just have to wait until an interpreter was available.

“With Stratus, no matter what the situation, we can have an interpreter within 60 seconds every time,” Lock explained.

The Stratus Video app runs on a tablet, smart phone, PC, Mac or videoconferencing system.

“Video interpreting has revolutionized patient care as it marries the benefits of live interpreting with remote interpreting,” said David Fetterolf, president of Stratus Video Interpreting.

“A video call offers visual cues that support communication along with the immediacy and accessibility of a phone call,” he said.

This new technology ensures that no patient is ever without the communication assistance they need,” Trautman said.


 

Stratus Video on Fox 13

 

January 14, 2014

It’s hard to imagine what life would be like without being able to talk on the phone, but what if you were deaf?

Fortunately, people who cannot hear can still chat in real-time on the phone with friends and family thanks to a Clearwater company called ZVRS Stratus.

The company started with a handful of employees in Sioux Falls, South Dakota, then moved to Florida seven years ago and business took off.

There are now 600 employees across the country. Stratus Video Solutions is a phone company for the deaf providing live interpreters using a special video phone, or the push of a button using a custom app on an iPad or smartphone.

“Hit a button and an interpreter is looking at you live right there,” explained company CEO Sean Belanger. “We are really a combination of an interpreting company and a high-tech company. The development of the app really was the catalyst to making it uniquely and immediately available.”

FOX 13 first showed you this technology last month when little Claire Koch’s video went viral. It showed the kindergartner using sign language during her school holiday program so her deaf parents could understand the words to the songs.

LINK: Claire’s video

Her parents, Lori and Tom, received calls from all over the country. They were able to talk with friends, relatives and reporters using the technology from Stratus Video Solutions.

The interpreters are scatted throughout the United States in 27 different call centers. The service is free to deaf people, fully funded by the Federal Communications Commission.

In the company’s customer service center, 90 percent of the employees are deaf. Status Video Solutions is now moving beyond American Sign Language and into instant foreign language translation as well.

“Quickly put up a screen and hit Spanish and have a Spanish interpreter; hit ASL and you have American Sign Language,” Belanger said.

The company is now handling about 40,000 calls a day, 24 hours a day, seven days a week, connecting millions of people all over the county who otherwise might feel disconnected.

Read more: http://www.myfoxtampabay.com/story/24358782/2014/01/03/clearwater-company-helps-deaf-communicate-online#ixzz2pjQhyeKC


prwebcomrelease20139Stratus Video Makes Remote Interpreting More Effective

Expanded version of the  Stratus Video remote interpretation app with updated menus and intuitive design released on September 20th

September 20, 2013

Stratus Video, a video remote interpretation app that connects limited English proficiency speakers to a live video interpreter in 30-seconds or less on-demand, is releasing an updated version of the app across all platforms on Sept. 20th. The Stratus App new design features more languages listed on each page, easier page to page jumping, and a more extensive text display to convey more information on each language.

Stratus Video is an innovative interpretation service that provides live interpreters via video call on WiFi or 4G 24 hours a day, seven days a week. Based in Clearwater, FL, Stratus Video is the only product that can deliver highly trained interpreters within 30-seconds or less on an encrypted, private network that handles over 62,000 video calls per day. The newest version of the app features a menu offering American Sign Language, Arabic, Cantonese, Mandarin, Russian, Somali, Spanish, and Vietnamese for Video Remote Interpreting with an additional 200 languages for audio interpretation.

The Stratus App is currently used the most in healthcare, and has received nothing but positive reviews from clients. An emergency room nurse who uses Stratus Video recently said “The [Stratus] program is fabulous, I think it’s the best interpretation service so far. It’s easy to use…it’s the perfect thing for here.” The newest version of the app should prove to be even more effective.

Stratus Video is changing the way interpretation is done in healthcare, courts, and business. It is a sleek, easy to use app that works on a cloud-based network on your iPad, Android, Windows, Mac Cisco & Polycom systems. “This latest update makes the Stratus App more intuitive and easy to use…reaching a remote interpreter has never been faster,” said Stratus Video President, David Fetterolf.

Stratus Video Interpreting is based on the concept originally applied at ZVRS, the video relay service for the deaf and hard of hearing. Stratus is dedicated to using the technology at our disposal today to quickly and effectively connect people regardless of location or language/cultural barriers.

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If you would like more information about this topic, or to schedule an interview with Kate Pascucci, please call 727-254-5617 or email kpascucci@stratusvideo.com.

http://www.prweb.com/releases/2013/9/prweb11139105.htm


Stratus Video Featured on Bay News 9

 

November 11, 2013

Stratus Video President, David Fetterolf, sits down with Bay News 9 to show off our application. Watch while he calls an interpreter live on air!

 


Hospital Uses iPads to Eliminate Language Barriers

 

October 23, 2013

We know the North Dakota population is growing, and because of that, there are more patients being admitted to  hospitals around the state who don’t speak English as their first language. Medical reporter, Mark Charter has more details on this new technology. Imagine you’re in the hospital, sick and in pain, and you can’t understand what the staff is saying. Sanford Health is doing what it can to make sure that never happens again. iPads are now being brought in to their interpretive services by using a software that allows the staff access to a live interpreter through the tablet’s camera.

“So, all we have to do is touch a language and there’s actually a live interpreter on the other end. So, it’s really a three-step process: we just turn on the iPad, or wake it up. Select the language and as soon as I touch that, we’ll have a live interpreter,” says Deeann Huss.

And, fast and fluid communication is one of the biggest perks with this technology.

“The iPad offers us an easier use for us, and instead of calling people and saying, ‘Oh, can you come help us interpret Spanish?’ Or, you know, we have we have someone here with a Somali dialect. The iPad running that through our Stratus company gives us that opportunity to touch many languages,” says Jan Kamphuis.

Because medical jargon is a language all on its own…

“It’s really important when we’re talking about lab results and clinical procedures that we can translate into that language that they understand,” says Kamphuis.

And nurses say,  for the most part,  those in the hospital bed are pretty accepting of the technology.

“Right away, they’re a little hesitant, but as soon as they see that person and they get introduced to them and you get a couple minutes into a conversation-it’s been very well-recognized,” says Michelle Bauer.

It’s a new technology that’s knocking down language barriers and making hospital communication even faster.

The interpretive service will be available in Minot and Dickinson as well.

http://www.kfyrtv.com/story/23771787/hospital-uses-ipads-to


NewsWatch Recently Featured the “Stratus Video Interpreting” Tablet Application on National Television

 

The “Stratus Video Interpreting” tablet application was featured on NewsWatch as part of its popular segment, AppWatch, that takes a look at the latest and coolest mobile applications and services on the iOS and Android market. Andrew Tropeano, host of AppWatch, conducted the app review and shared with viewers how the application can save millions of lives by offering real-time language interpretation for doctors.

November 5, 2013

The “Stratus Video Interpreting” tablet application was featured on NewsWatch as part of its popular segment, AppWatch, that takes a look at the latest and coolest mobile applications and services on the iOS and Android market. Andrew Tropeano, host of AppWatch, conducted the app review and shared with viewers how the application can save millions of lives by offering real-time language interpretation for doctors.

Part of what makes the United States such a diverse country is the number of languages present throughout the country. Imagine a doctor in an Emergency Room receives a patient who only speaks Cantonese. If the doctor isn’t fluent in Cantonese, he’s going to have trouble understanding her ailment? Stratus Video Interpreting gives that doctor a powerful tool for understanding his patient in under 30 seconds.\

Once the app is opened, a video conference with a live interpreter is up and running in under 30 seconds. The app has a dozen languages that can be interpreted over the video feed and hundreds of other languages than can be translated over audio. Stratus Video Interpreting is being used by hundreds of hospitals around the country to help save lives. All their interpreters are nationally certified, the calls are encrypted and HIPAA compliant and they have interpreters for lesser known languages such as American Sign Language and Somali. The app is available for iOS and Android devices, as well as for Mac PC.

To learn more about Stratus Video Interpreting, head to http://www.StratusVideo.com.

About NewsWatch

NewsWatch is a weekly 30-minute consumer oriented television show that airs monthly on the History Channel and weekly on the ION Network. NewsWatch regularly features top technology products, unique and beautiful travel destinations, health tips, medical breakthroughs, and entertainment news on the show. A recent addition to NewsWatch, AppWatch is a weekly segment that provides viewers app reviews and game reviews of the latest and hottest apps and games out on the market for iOS and Android devices.

The show airs in 180 markets nationwide as well as all of the top 20 broadcast markets in the country, and is the preferred choice for Satellite Media Tour and Video News Release Distribution.

For more information or to watch the latest app reviews featured on the show, head to http://www.NewsWatchTV.com/appwatch.html.

http://www.prweb.com/releases/newswatch/stratusvideo/prweb11301479.htm


Stratus Video Interpreting now offers Korean and Portuguese Video Remote InterpretationStratus Video Interpreting now offers Korean and Portuguese Video Remote Interpretation

Stratus Video continues to support the limited English proficiency community by offering a variety of video interpreters and hundreds of audio interpreters, available 24 hours a day

November 6, 2013

Stratus Video, a video remote interpretation app that can connect you to a live video interpreter in 30-seconds or less, on-demand, 24 hours a day just announced the addition of Korean and Portuguese video interpreters. Stratus Video now offers ASL, Arabic, Cantonese, Korean, Mandarin, Portuguese, Russian, Somali, Spanish and Vietnamese interpreters via their robust video network, and over 170 additional language interpreters via audio—ensuring that any and every communication need is met.

Stratus Video is an innovative interpretation service that provides live interpreters via video call on WiFi or 4G 24 hours a day, seven days a week. Based in Clearwater, FL, Stratus Video is the only product that can deliver highly trained interpreters within 30-seconds or less on an encrypted, private network that handles over 62,000 video calls per day. The newest VRI additions reflect the increased need for Korean and Portuguese interpreters, proving that Stratus Video can and will adapt to community needs.

Stratus Video is widely used in healthcare, but also offers court/legal services, government and enterprise packages. Client reactions have been overwhelmingly positive, with one administrator reporting that “Stratus Video was the missing link for us to provide full service language accommodation solutions.” Now with the addition of Korean and Portuguese VRI interpreters, the Stratus solution is even more comprehensive.

Stratus Video is changing the way interpretation is done across industry. It is a sleek, easy to use app that works on a cloud-based network on your iPad, Android, Windows, Mac Cisco & Polycom systems. Stratus Video Interpreting is based on the concept originally applied at ZVRS, the video relay service for the deaf and hard of hearing. Stratus is dedicated to using existing technology to quickly and effectively connect people regardless of location or language/cultural barriers.

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If you would like more information about this topic, or to schedule an interview with Kate Pascucci, please call 727-254-5617 or email kpascucci@stratusvideo.com

https://app.prweb.com/Main.aspx?Entity=Home&LanguageID=1033


IMIA Launches a Technology DivisionIMIA Launches a Technology Division

December 10, 2013

The purpose of the IMIA Technical Division (IMIATD) is to provide industry awareness, industry trends and technical market information to the IMIA board and members. Every
association is challenged to understand the technology trends and emerging solutions that
influence their members and interpreters. IMIATD will focus on exploring how technology is changing, being implemented and what is the impact on medical interpreting. Increased
awareness will be a fundamental objective of IMIATD and providing information and forums will be part of the implementation plan.

The IMIA Board is pleased to announce that Dan Gatti, Vice President of Business Development at Stratus Video and Executive Director of Health Cloud Solutions has been appointed as Chair of the Technology Division, and Linda Golley, Manager of Interpreter Services at University of Washington Medical Center has been appointed Vice Chair. “Our objective is to identify Industry Luminaries who can help the IMIA board and members gain unique knowledge of technology being implemented and the en user/patient/interpreter requirements”, said Mr. Gatti. The IMIATD will reach out to hospitals and establish a Technology Advisory Board (TAB) with participants who have implemented new technical solutions or understand the impact of technology on interpreting.

About the IMIA

The International Medical Interpreters Association (IMIA) is an umbrella association that promotes and develops standards and best practices in the field of medical interpreting. As an international US-based non-profit organization of medical interpreters, it represents over 2,100 practicing medical interpreters as the ultimate experts in medical interpreting and as the best option for equitable care for minority language patients around the world, promoting language access in healthcare as an essential human right. (www.imiaweb.org)

http://www.imiaweb.org/uploads/docs/IMIA%20Launches%20a%20Technology%20Division%20120213.pdf