HCAHPS Updates: What You Need To Know
May 23, 2019 12:00pm — May 23, 2019 01:00pm
Earlier this year, the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) announced some upcoming changes to their satisfaction survey. In this presentation, Stratus Video Account Manager, Edgardo Garcia, will discuss what those updates are, and what they mean to your facility. Prior to joining Stratus Video, Edgardo Garcia was a Language Services director in a major Dallas hospital and therefore has a deep understanding of the perspective of both hospital administration and care providers.