Stratus Video Topics: HCAHPS Updates

Earlier this year, the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) announced some upcoming changes to their satisfaction survey, including clearer transition statements between the HCAHPS Survey and the hospital survey, and new phrasing for certain questions that pertain to LEP patients.

The resources on this page provide insight into how language services directly impact HCAHPS scores, what the new updates are, and what they mean for your facility.