Industry Topics

Learn more on relevant topics within the Language Services industry.

Industry Topics


CMS Star Ratings The Overall Hospital Quality Star Rating was put into effect by the Centers for Medicare & Medicaid Services (CMS) to enable patients and caregivers to more seamlessly compare hospitals and healthcare facilities. Learn how the appropriate use of Language Services can help improve your rating.
The Joint Commission Standards In an effort to improve the quality of healthcare, the Joint Commission has established accreditation standards to help hospitals and health systems measure, assess and improve their performance. Language Services is a major component of the Joint Commission survey.
Treating Deaf/Hard-of-Hearing Patients When treating Deaf and HoH patients, healthcare providers must ensure that meaningful understanding is taking place. Stratus Video helps to deliver meaningful communication through video remote interpretation and onsite interpretation.
The Technology Behind VRI Stratus Video has developed an application that connects healthcare providers to medically qualified interpreters with just the push of a button. The application hosts numerous technological advantages that are specific to Stratus Video that will be beneficial to your organization.
The Stratus Audio Patient Line The Stratus Audio Patient Line is a dedicated patient line for your Spanish speaking patients. When they need to call your facility, the patient line will connect them with a Stratus Audio interpreter first.
Continued VRI Training Continued training on the uses and benefits of VRI is a must for any healthcare institution looking to improve patient relations and remain in legal compliance.
Health Literacy in the LEP Population According to health.gov, health literacy is the degree to which individuals have the capacity to obtain, process, and understand basic health information and services needed to make appropriate health decisions. Unfortunately, it is common for limited English proficiency (LEP) patients to have lower health literacy than their English speaking counterparts. These resources will help you to communicate effectively with your LEP patients.
Interpreter Workforce Management Stratus Video has combined an elegant skill-based routing platform with top-notch human capital to ensure that your patient gets the right interpreter for them, every single time.
The Growing Use of VRI Over the years, Stratus Video clients have consistently seen an uptick in VRI minute use, month over month, several with more than 100% growth over 18 months. These resources explore the factors that went into this steady increase in use.

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