Patient-Centered Communication - AMN Language Services
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Patient-Centered Communication

Joint Commission Standards and Resources for Language Access Services

March 2016

Joint Commission Project Director Christina L. Cordero presents “Patient Centered Communication: Joint Commission Standards and Resources for Language Access Services”. She explains the Joint Commission’s mission to ensure the safest and highest quality healthcare for all patients, highlights the importance of effective communication in healthcare and offers recommendations for hospitals to ensure competence of individuals providing language services. Watch the recording to learn more about Joint Commission Standards. Don't have an hour? Get the key take-aways from this webinar here.