Press Feature: Genesis Health System

"Doctor, help me" in 200 Plus Languages

Genesis Health System is introducing a new tool that will bridge the gap between a doctor and a patient who may speak another language. The Video Remote Interpreter (VRI) by Stratus has 27 live video languages and 200 audio dialects that can be used to help patients translate. Spanish and sign-language are available 24-7. Genesis will have 44 VRI’s across medical centers, convenient care locations, physician offices and outpatient care offices. Tyne Rieck, Service Excellent Coordinator with Genesis Health System said, “We want to be able to speak to them in their primary language, the language that anybody is most comfortable with. We want to meet them where they are.”


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