Over-the-Phone Interpretation
(OPI)

Over-the-phone interpreting that easily integrates with our VRI service.

Stratus Audio is a premier over-the-phone interpretation service that is easy to install and integrate into existing language access plans. The average connection time to a Stratus Audio interpreter is less than 30 seconds. There are no start-up fees or additional charge for call outs, and call prompts can be customized to service your facility. Over-the-phone interpretation is preferred for conversations that do not require visual cues, such as appointment settings and follow-ups.

View list of available languages.

Our Over-the-Phone Interpreting Differentiators:

  • Stratus Audio Available on iPad along with VRI

    This allows staff to use one iPad for any and every language need. For languages not listed on a dedicated button, just press “audio”.

  • Audio services also accessible via phone

    Stratus Audio interpreters can be reached by any telephone, dual handset, speakerphone, or cell phone.

  • Calls answered quickly by a concierge

    The concierge will help you determine language needed and will connect you with an interpreter.

  • Consolidated billing

    VRI and OPI billed together.

Case Study

Case Study: The Stratus Audio Sweet Spot


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Webinar

Webinar: Wanted, The A Team of Medical Interpreting


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Topic Feature

Press Feature: Genesis Health System


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Experience
Stratus Audio