Over-the-phone interpreting that easily integrates with our VRI service.
Stratus Audio is a premier Over-the-Phone Interpretation (OPI) service that is fully integrated with the Stratus Video solution. Stratus provides services in over 180 languages 24 x 7 x 365. The Stratus Audio service also includes a unique patient line service. The patient line offers Spanish-speaking patients a unique, direct dial phone number that connects them to an interpreter first, then forwards both the patient and the interpreter to the main hospital switchboard.
Our Over-the-Phone Interpreting Differentiators:
Healthcare Interpreting Focus
Stratus Video focuses primarily on medical interpreting. All of our interpreters are tested to ensure language competence, are medically certified or qualified and receive ongoing education on medical interpreting.
Spanish-speaking patients are given a unique, direct dial phone number that connects them to an interpreter first, then forwards both the patient and the interpreter to the main hospital switchboard. Having an interpreter on the line from the beginning of the call increases patient satisfaction.
Stratus Call Center
With our in-house call center, clients can use their own staff interpreters for video and audio calls within their facility. At times of peak volume, calls can roll over to Stratus Video interpreters. This increases staff efficiency and lowers costs.
Available on iPad & All Phones
Stratus Audio is integrated into the Stratus Video application, which lets you connect with interpreters in over 200 languages. Interpreters can be reached on any iPad, iPhone, Android device or telephone.