Over-the-Phone Interpretation
(OPI)

Over-the-phone interpreting that easily integrates with our VRI service.

Stratus Audio is a premier Over-the-Phone Interpretation (OPI) service that is fully integrated with the Stratus Video solution. Stratus provides services in over 180 languages 24 x 7 x 365. The Stratus Audio service also includes a unique patient line service. The patient line offers Spanish-speaking patients a unique, direct dial phone number that connects them to an interpreter first, then forwards both the patient and the interpreter to the main hospital switchboard.

Our Over-the-Phone Interpreting Differentiators:

  • Healthcare Interpreting Focus

    Stratus Video focuses primarily on medical interpreting. All of our interpreters are tested to ensure language competence, are medically certified or qualified and receive ongoing education on medical interpreting.

  • Patient Line

    Spanish-speaking patients are given a unique, direct dial phone number that connects them to an interpreter first, then forwards both the patient and the interpreter to the main hospital switchboard. Having an interpreter on the line from the beginning of the call increases patient satisfaction.

  • Stratus Call Center

    With our in-house call center, clients can use their own staff interpreters for video and audio calls within their facility. At times of peak volume, calls can roll over to Stratus Video interpreters. This increases staff efficiency and lowers costs.

  • Available on iPad & All Phones

    Stratus Audio is integrated into the Stratus Video application, which lets you connect with interpreters in over 200 languages. Interpreters can be reached on any iPad, iPhone, Android device or telephone.

Case Study

Case Study: The Stratus Audio Sweet Spot


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Webinar

Webinar: Wanted, The A Team of Medical Interpreting


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Topic Feature

Press Feature: Genesis Health System


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Experience
Stratus Audio