Stratus Call Center

Connect With Your Own Interpreters on the Stratus Video Application

With our in-house call center, clients can use their own staff interpreters for video and audio calls within their facility. At times of peak volume, calls can roll over to Stratus Video interpreters. This increases staff efficiency and lowers costs.

Our Stratus Call Center Differentiators

  • Lower Costs

    Clients can build an internal video and audio call center and use their own staff interpreters for video and or audio calls.   This increases staff efficiency and lowers costs.

  • Interpreters Anywhere

    Staff interpreters can work from any location, including their home. The system sees all staff interpreters as one interpreting pool. If they are busy, the calls will roll over to a Stratus Video or a Stratus Audio interpreter.

  • Familiar Faces

    Implementing a call center will allow providers to work with interpreters they are already familiar with.

  • Visibility

    The Stratus Call Center offers better insight into staff interpreter usage through our real-time monitoring and reports

Webinar

Webinar: The Importance of Using Qualified Medical Interpreters


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Blogs

Blog: Building Habits – How to Get Your Staff To Always Use an Interpreter


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Case Study

Case Study: Stratus Video Interpreting & Atrium Health


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Experience
Stratus Video Interpreting