Video Remote Interpreting
Access to Video Remote Interpreting on Any Device, Anywhere
Video Remote Interpretation (VRI) combines the benefits of face-to-face interpretation with the on-demand nature of Over-the-Phone Interpretation (OPI). VRI is an effective solution for language barriers because it is instant, mobile and cost-effective. Our interpreters are available around the clock, are medically qualified and have an average connection time of 30 seconds. Today, we have 40 languages available over video. Our application holds a security certification from CA Veracode.
Healthcare Interpreting Focus
We focus primarily on medical interpreting. All of our interpreters are tested to ensure language competence, are medically certified or qualified, and receive ongoing education on medical interpreting.
No Charge Equipment Program
Our clients are not required to invest in capital equipment. We provide clients with both iPads and secure, hospital-grade stands under a right to use program.
In-House Call Center
With our in-house call center, clients can use their own staff interpreters for video and audio calls within their facility. At times of peak volume, calls can roll over to our interpreters. This increases staff efficiency and lowers costs.
We provide on-demand access to medically qualified interpreters within your telehealth solution to support virtual patient/provider encounters.
Any Device, Anywhere
Our Video Remote Interpreting App can be loaded onto any Tablet, Smartphone, Desktop, or Laptop, and our interpreters can be reached over Wi-Fi or 4G.