Stratus Video Customer Success

Welcome to the Stratus Video Customer Success Team (CST)

CST is here to make sure that you are successful in using Stratus Video products and solutions. Please call us when:

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    You experience technical difficulties with a Stratus Video application

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    You have questions about how to use our applications

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    You have any other general inquiries

Support Tools

    Web & Mobile Apps
    Remote Support
    Speed Test

    Mobile Downloads



    Desktop Links

    Click here to login.

    Remote Support

    Designed for our customers and Interpreters who need remote help

    • Simply Download the Remote Support File
    • Locate the file and run it
    • Give the technician Your ID and Password
    • The technician then will be able to remote into your PC to help troubleshoot the issue

    Windows DownloadApple Download

    Stratus Video Speed Test

    Test your connection speed.

    Test Now

Contact Stratus Video CST at 855-663-1231

Now Available: Enhanced Stratus Video Customer Portal

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