Stratus Video Topics: The Stratus Call Center

Introducing the Stratus Call Center

The Stratus Call Center allows clients to seat their own staff interpreters behind Stratus Video technology. This way, any video or audio calls placed within the facility can route to staff interpreters first. At times of peak volume, calls can roll over to Stratus Video interpreters. This increases staff efficiency, improves patient and provider satisfaction, and lowers costs.

The resources on this page provide insight into the benefits of the Stratus Call Center, including a testimonial from Danilo Formolo of Atrium Health.

 

    Blogs

    Product Pages: Stratus Call Center


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    Blogs

    Blog: Introducing Stratus Call Centers


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    Blogs

    Blog: Building Habits – How to Get Your Staff To Always Use an Interpreter


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