Stratus Video Topics: The Stratus Call Center
Introducing the Stratus Call Center
The Stratus Call Center allows clients to seat their own staff interpreters behind Stratus Video technology. This way, any video or audio calls placed within the facility can route to staff interpreters first. At times of peak volume, calls can roll over to Stratus Video interpreters. This increases staff efficiency, improves patient and provider satisfaction, and lowers costs.
The resources on this page provide insight into the benefits of the Stratus Call Center, including a testimonial from Danilo Formolo of Atrium Health.