Stratus Video Topics: Interpreter Workforce Management
Where Technology Meets Skill
No two patient interactions are alike, but regardless of the patient’s primary language, cultural background, or specific sensitivities, good communication is always important. Stratus Video has combined an elegant skill-based routing platform with top-notch human capital to ensure that your patient gets the right interpreter for them, every single time. We staff hundreds of medically qualified interpreters in dozens of languages, all of whom are accessible with just the push of a button. Our workforce management team considers cultural differences, dialects, and patient sensitivities when it comes to staffing and scheduling, ensuring that your patient can always get the communication assistance that best suits them.
Watch this webinar from Stratus Video Executive Director of Workforce Management, Jonathan Hall, to learn more about how Stratus Video has set up our system to best serve LEP patients across the nation.